Updating exchange address book
If OWA looks correct, then we know the server has the proper information and the issue is on the client side (Outlook client), however, if OWA is wrong then it’s a Server issue and the server does not have updated information.4) Confirm AD replication, from command prompt of your DC’s run “repadmin /showreps” and “dcdiag”. Troubleshooting the Outlook Name Cache: to further complicate things there is the Outlook Name Cache (autocomplete).I changed the value to this setting: 1 = The Offline Address Book uses the Download Full Items download mode. I then deleted all of the files as per the article. Has anyone else experienced this issue, or have any idea why it would occur?Background: On any Outlook client, the Offline Address Book (OAB) is used when pulling the list of Outlook Contacts in order to address a message.The Microsoft Exchange OABGen service produces the OAB data, which is a mailbox assistant.In case you use the security descriptor to restrict users from accessing certain recipients in Active Directory, then the users who download the OAB will be eligible to view those hidden recipients.
Open the user in AD Users and Computers to make sure their Display Name, First and Last Name fields are correct.Provide enterprise-level sync with Outlook Web App and mobile devices.Anywhere, anytime access using Instant Message and video calling integration.This topic lists the management tasks that you can perform for OABs, including links to topics that will help you complete the task.array for an item, it never gets called when I update that contact from the outlook web interface.